Privacy Policy

Effective from 18/01/2022

The terms “we”, “our”, and “us”, in the policy represent IVA MEDCOM PRIVATE LIMITED (“Liboc Davamart”) and the privacy mechanism outlined identify personally identifiable or personal information that may be collected, how such information is used, and the choices you have regarding our use of this information.

In addition to the terms specified in the Terms of Use Agreement appended under this Website and app (iOS & Android), we are committed to safeguarding your privacy. Authorized representatives of Liboc Davamart on a need-to-know basis only utilize any details obtained from you or a registered clinician approved by you. We continually Revaluate our systems and data to protect your personal and health information.

We shall probe acutely into any grievance or such activities with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.

Any User who does not comply with any prerequisites of the same is obliged to exit the Website and app (iOS & Android) directly.

Should you dissent with policy and still continue to access the Website and app (iOS & Android) and offer your personal data, Liboc Davamart repudiates all the liabilities emerging thereof.

Applicability

This privacy policy concerns all the Users who access the Website and app (iOS & Android) and are thence necessitated to read and comprehend the privacy policy prior to sharing any Personal Information.

In the instances, where you have involuntarily provided any such details to Liboc Davamart before perusing the privacy precepts laid out herein, and you do not accede with the way in which such information is gathered, saved or utilized, then you may access, alter and remove all information stored about You by writing to us.

Liboc Davamart is stashing personal data of the User, and every User is also authorized to obligate Liboc Davamart to delete and obliterate all such details (though not other Users).

To hold access to all the highlights and benefits on our Website and app (iOS & Android), a User is obliged to first generate an account on our Website and app (iOS & Android).

To make an account, a User is asked to input the Personal Information as may be needed under the Application / Registration Form.

Other details solicited on the registration page, involving the ability to procure promotional offers from Liboc Davamart, is elective.

Liboc Davamart may, in the future, take in other optional requests for information from the User to aid Liboc Davamart to custom-build the Website and app (iOS & Android) to render personalized information to the User.

Out of User’s agreement, Liboc Davamart will not disclose, rent or sell any personal specifics with third parties in any manner except what is revealed in this privacy policy.

Liboc Davamart may store records of telephone calls received and made for making inquiries, orders, feedback or other objectives of delivering services effectually and efficiently.

Personal Information shall entail the particulars which recognizes the User, name, identification number email address, age, phone number, password, health record (comprising the name of the doctor) or any financial account details provided to Liboc Davamart while registering or any time afterwards.

This privacy policy is applicable to Website and app (iOS & Android) and the services that are retained and operated by Liboc Davamart.

Liboc Davamart does not exercise any power over the sites shown as search results or links from within its Services. Third-party websites may allocate their cookies or other files on the Users’ computer, gather information or beseech personal details from the Users, for which Liboc Davamart is not accountable or liable.

Accordingly, Liboc Davamart does not make any representations regarding the privacy practices or policies of such third parties or precepts of use of such websites, nor does Liboc Davamart promise the precision, veracity, or quality of the information, data, text, software, sound, photographs, graphics, videos, messages or other resources accessible on such websites.

The inclusion or omission does not infer any advocacy by Liboc Davamart of the website, the website’s provider, or the details mentioned on the website.

Liboc Davamart urges the User to go through the privacy policies of that Website.

Liboc Davamart has embraced all practical provisions to handle Personal specifics as confidential with industry standards that it has executed to secure it from illicit access, inappropriate use or exposé, alteration, and illegal debilitation or inadvertent loss of the Personal data.

Use of your personal information

While receiving our services, you or your approved shall enable access to Liboc Davamart with your personal details. In case, that information is incorrect, you can solicit us to alter or delete the same.

Liboc Davamart will adopt all practical measures to ascertain that the detail is modified and employed for delivering services to you and as otherwise in obedience with laws.

While editing or removing personal information, we may inquire you to confirm your identity before we can proceed further on your request.

Liboc Davamart may decline any request at its discretion that is conflicting to law, demands irrational technical exertions.

We do not guarantee that we will delete all residuary copies and archives generated by any third party out of our knowledge and consensus.

Exceptions

Your Personal details may be imparted to third parties who have a requirement or authority to collect such information, if we have a good-faith conviction that access, use, preservation or revelation of the information is reasonably compulsory to accede with

(i) in response to any authority demanding such information under law

(ii) any mandate from court

(iii) detect, prevent, or otherwise address scam, security or technical concerns

(iv) protect against harm to the rights, property or safety of  Liboc Davamart, our users or the public as necessitated or allowed by law.

You approve to offer us your Personal details if you incline to get any services as rendered on the Website and app (iOS & Android) and the same is used to recognize yourself.  Liboc Davamart Representative may inquire you certain Personal details (such as full legal name, address, name of your doctor, Goods that are consumed, etc.,) either by email, phone or letter/courier and such other details that may be needed often.

Should Liboc Davamart utilize the Personal specifics and pose any analysis or comprehend the trends of your Personal Data and lifestyle through an authorized officer, you permit us to disclose the same with your doctor for a restricted purpose of his perception and validation, however  Liboc Davamart will specifically own such information and records, unless you select to purchase the same for a consideration payable to  Liboc Davamart.

Liboc Davamart does not make any unprompted calls or otherwise market any products or services, except concerning the objective for which such minutiae have been shared or receiving any feedback or attending the complaints.

User shall not reveal their Personal Information to any third parties not sanctioned by  Liboc Davamart and verify the identity of such personnel who request information.

Liboc Davamart will connect with the Users through email and notices posted on the Website and app (iOS & Android) or via other means accessible through the service, involving text and other forms of messaging.

Users can alter their e-mail and contact preferences at any moment by logging into their account or by connecting with the customer support or such other mode available from time to time.

Liboc Davamart may, if you so choose, deliver direct mailers to you at the address provided by you.

You have the option to ‘opt-out’ of this direct mailer via links ascribed at the bottom of each of them.

We value your privacy and to the extent that you select not to get such mailers, we will adopt all actions to withdraw you from the list.

Should you evince any infringement of our terms and policies, please write to us or call us on our call center and report such instance.

All the information rendered to Liboc Davamart either directly by a User or via our official representative, involving confidential personal information, is true, precise and voluntary.

User is entitled to withdraw information at any time, in agreement with the requisites of this privacy policy and the Terms of Use, by getting in touch with us.

Liboc Davamart may have to employ Personal details with no reference to any persona or identity for research, statistical examinations, and business intelligence objectives and may sell or else transmit such research, statistical or intelligence information in an accumulated or non-personally identifiable form to third parties and affiliates.

All Liboc Davamart employees and data processors, who own access to, and are associated with the processing of sensitive personal data or information, are compelled to value the privacy of every User’s restricted personal data and information.

Liboc Davamart may also reveal or transmit a User’s personal and other particulars which a User render, to another third party as part of reorganization or a sale of the assets of a Liboc Davamart corporation division or enterprise.

Any third party to which Liboc Davamart assigns or sells its assets will be authorized to continue to utilize the personal and other minutiae that a User imparts to us.

To the extent necessary to provide Users with the services on the Website and app (iOS & Android), Liboc Davamart may transmit their Personal details to third-party contractors who work on behalf of or with Liboc Davamart to deliver Users such services, to assist Liboc Davamart connect with Users or to maintain the Website and app (iOS & Android).

By and large, these contractors do not possess any independent right to disclose this information, however certain contractors who provide services on the Website and app (iOS & Android), including the providers of online communications services, will have rights to use and reveal the personal details amassed related to the provision of these services in accordance with their privacy policies.

Liboc Davamart may update or change this privacy policy at any instant, with or without any prior notice.

In the event there are noteworthy amendments in the manner Liboc Davamart treats a User’s personally identifiable details, Liboc Davamart will exhibit a notice on the Website and app (iOS & Android) or send Users an email.

Liboc Davamart’s current privacy policy is applicable to all information that Liboc Davamart owns about Users and the respective accounts.

Notwithstanding the above, Liboc Davamart shall not be needed to notify the Users about any modifications done in the privacy policy.

Should you have any issue or retract the changes in the privacy policy, you can refuse to accept the amendments and opt for revoking your Personal Information by writing to us.

Notices

If You experience any issues concerning privacy or grievances on the Site or the App, please connect to us with a detailed description, and We will try to reconcile the matter for You.

If you have any concerns or questions in relation to this Privacy Policy, You may address them to

Liboc Davamart

Plot No. 33, 1st Floor, Block 8, Kirti Nagar Ind. Area, New Delhi – 110015

Contact No.: +91 9614 819 819

E-mail: support@libocdavamart.com

We shall endeavour to settle Your complaints and queries within 7 Days from the date of receipt of such grievance.